| Really simple. E-mail or telephone us with a quick summary of the issue. If we agree a way to solve it with you, then we set a time for the discussion and the approximate length of the telephone call. The calls can be landline, VoIP, Skype or video Skype. |
| Charges for the discussion are £50 for thirty minutes. If you use our dispute resolution service with a expert Mediator, this special help can take around three hours. |